Duo Healthcare by WellSpan

Duo Healthcare FAQs


How do I become a new member?

Why do I need a MyWellSpan account to become a member of Duo Healthcare?

What technology do I need?


How do I make an appointment?

How do I start my video visit appointment?

Is there a Duo Healthcare office I can visit?

Can I always reach Duo Healthcare?

What if I just have a non-urgent question for the Duo Healthcare doctor?

Will I get to know the Duo Healthcare doctors?

How is Duo Healthcare different from traditional in-person office visits?

How will the practice contact me when I am due for routine healthcare services?

What if I need vaccines, lab work or imaging?


Questions? Please reach out.

If you have additional questions about Duo Healthcare, please send us an email to: DuoHealthcare@wellspan.org

Duo Healthcare is powered by WellSpan Health